Changes to How You Contact Us

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We’ve made some modifications to how FishingBooker’s assist web page works. Now, it’s simpler so that you can discover solutions to widespread questions, with out having to attend in line. And, everytime you ship us a message, will probably be seen by an skilled who is aware of precisely how you can advise you. 

Right here’s what’s new. 

You Get Solutions Instantly with On-screen Assist

The brand new contact web page solutions all of your ceaselessly requested questions. When you need assistance with how your itemizing seems to be, or you probably have questions on considered one of FishingBooker’s options, you’ll be able to simply discover the data you want. 

All of the solutions listed below are written by individuals who assist captains with related questions each day. So, whenever you test the Contact Us web page, you recognize you’re getting essentially the most up-to-date and thorough info accessible. 

We No Longer Supply Cellphone Assist for Common Queries

Totally different groups work on completely different components of your FishingBooker expertise, however its our reserving specialists who handle the telephone strains. 

If, for instance, you have got a query about the way in which your itemizing seems to be, the easiest way to resolve your drawback is by way of a direct message with the very individuals who work in your itemizing.

That’s why we now supply e-mail assist for nearly all of your queries – it means your messages will go straight to an skilled who is aware of all in regards to the concern you’re dealing with. No extra being handed from staff to staff on the telephone. Simply detailed solutions by somebody who can actually aid you.

We’re Right here for Your Most Urgent Points

Now that we’re filtering messages to completely different groups, we’re accessible to reply your most pressing questions immediately. 

If, for instance, you want speedy assist with a reserving or a cancellation, you’ll be able to nonetheless get on the telephone and discuss to considered one of our reserving specialists. All with out having to attend in line for us to reply to much less time-sensitive issues.

For instance, in case you need assistance with a visit that was lower brief, merely select My Bookings on the contact web page and choose the suitable choice. Then, you may get in contact with an skilled in that concern. 

There are extra steps to succeed in us now, but it surely’s price it. This course of means you’ll get to speak to a specialist in your drawback and, in the end, resolve it extra rapidly. 

We’re Nonetheless Right here to Assist

Each captain is vital, and each query is legitimate – and we need to just remember to’re in a position to get the solutions you want. You continue to have our assist, and we’re all the time right here for you. 

If what you discover on the display screen doesn’t reply your query, tell us. The data you see on FishingBooker has been created by the individuals you recognize from our telephone strains, they usually depend on enter like yours to provide one of the best assist accessible. So be in contact, and we’ll do the identical!

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